Privacy Policy

Last Updated: May 12, 2024

Digitra LLC Privacy Statement: Protecting Your Personal and Health-Related Information

At Digitra LLC, we recognize that privacy is a critical concern for our customers, especially when it involves products related to personal hygiene and oral care. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. We operate in strict accordance with United States federal and state privacy laws, ensuring that your data is handled with the highest degree of corporate responsibility.

1. Personal Information We Collect When you visit our site or interact with our digital storefront, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse, we collect information about the individual web pages or oral care products that you view, what websites or search terms referred you to us, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase through our store, we collect specific information from you, including:

• Identity Data: Name, billing address, and shipping address.

• Contact Data: Email address and phone number.

• Financial Data: Payment information (including credit card numbers, processed through secure, encrypted gateways).

• Transaction Data: Details about the specific oral care products you have purchased from us.

2. How Do We Use Your Personal Information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding order status, shipping updates, or product inquiries.

• Screen our orders for potential risk or fraud to protect both the consumer and the company.

• Provide you with information or advertising relating to our oral care innovations, consistent with the preferences you have shared with us.

• Optimize our supply chain and product offerings by analyzing internal demographic data within the United States.

3. Sharing Your Personal Information Digitra LLC does not sell, rent, or lease its customer lists to third parties. We share your Personal Information with third parties only to help us use your Personal Information as described above. For example:

• Platform Providers: We use Shopify to power our online store.

• Marketplace Compliance: As a registered seller, we share necessary transaction data with platforms like Walmart to ensure order synchronization and customer service excellence.

• Logistics Partners: Your shipping details are shared with domestic US carriers to facilitate our 3-5 business day delivery standard.

• Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising and Opt-Out As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you regarding your oral health needs. You can opt-out of targeted advertising by using the links provided by the respective platforms (e.g., Facebook, Google, Bing).

5. Data Retention and Security When you place an order through Digitra LLC, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect the transmission of sensitive data. Because we deal in oral care products, we maintain high standards for data integrity to ensure your purchase history remains confidential.

6. Your Rights Under US Law Depending on your state of residence (such as California under the CCPA), you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Domestic Operations Only Please note that Digitra LLC is a US-based entity serving the United States market exclusively. Our data collection and processing practices are designed to comply with US regulations. We do not intentionally collect data from, or market to, individuals located outside of the USA.

8. Children’s Privacy Given the nature of oral care products, we are sensitive to the privacy of minors. Our website is not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children.

9. Changes to This Policy We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@digitrallc.com or by mail using the details provided below:

Digitra LLC Attn: Privacy Compliance Officer 1021 E Lincolnway Unit #1642 Cheyenne, WY 82001 United States